Menu
For Business Write a review File a complaint
CB Retail Stores Roses Discount Store 320 Cypress St, Salisbury, MD, 21801, US
Roses Discount Store company logo
Roses Discount Store
reviews & complaints
Roses Discount Store company logo

Roses Discount Store

320 Cypress St, Salisbury, MD, 21801, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
S
12:03 pm EST

Roses Discount Store - Customer service

Roses Store, Salisbury, Md on 1/15/2023, 11:05 AM. Went to return one piece of luggage that was purchased December 16, 2022. The cashier who identified herself as the manager was very rude and argumentative. She asked for the card that I purchase the one piece of luggage with, tag was still attached and the receipt was presented. She stated the money had to be returned to the credit card I used which I didn’t have at the time. I drove 62 miles one way to return the item to be told I would have to return with the card. When asked if it could be returned to another Roses she continued her rude, unprofessional behavior as she continued to be raise her voice concerning the return must be accompanied with the card. This doesn’t state it in the receipt just that it needs to be returned within 30 days. I asked if she could just return it to the card without it being present and she said no. It seems that with technological advancements this store would be able to perform such transactions and it would hire employees that have better attitudes and be more customer oriented. I will reach out to corporate again concerning this matter and their manager on duty today.

Desired outcome: To be able to return the luggage without conflict. To be reimbursed for the gas I spent coming and returning a 2nd time which will total 124 miles.

Read full review of Roses Discount Store
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.