Family Dollar reviews and complaints 1
View all 2297 complaintsFamily Dollar - Store Manager at Store #07125
This morning around 9:06 am, I purchased 12 items worth $12.65 today. One of those items being a 3 pack of crest toothpaste. The toothpaste rang up at $6.25 but the price on the shelf was $5. I told the clerk and we both went back to see where I got the toothpaste to check the price. I told him if it was in the wrong place I would not worry about the $1.25 difference. He did determine I was owed the $1.25. To make it easier, I told him I would go get some paper towel so he would not owe me anything. There was a difference of $0.25 but he told me not to worry about it. He gave me my bags and I left out the store.
I got home and noticed he did not give me all my bags, my plates were missing. He should have given me 2 bags but he only gave me 1 and I did not notice until I got home. I went right back to the store. One could say that was my fault for not noticing he did not give me my other bag. I would have accepted that but the male clerk got smart with me. It's not my fault you left it. I told him he was right but he also did not give me the bag that he had to see that I left. There was not a customer behind me. Why didn't he put it behind the counter to give me an opportunity as a paying customer to see if I would come back and clam it?
Why didn't he try to catch me at the door?
I accepted the fact that i left my bag, ate the cost and repurchased the plates. But his attitude and telling me I would argue over $1.25 referring to the toothpaste from when I was at the store the first time. That comment was unnecessary! He is rude! I shop there often because I live in the area. I have heard him talk bad to his employees at the store before. Today when I mentioned I would like to know how to submit a complaint a complaint on him the female clerk agreed. So that tells you I am not the only one that believes he is rude. The male clerk's name is Chris who happens to also be the store manager.
Desired outcome: Have a conversation with the employees regarding the store managers attitude, rudeness and unprofessionalism.
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