Menu
For Business Write a review File a complaint
CB Restaurants and Dining Texas Roadhouse 208 E Edgewood Blvd, Lansing, MI, 48911, US
Texas Roadhouse company logo
Texas Roadhouse
reviews & complaints
Texas Roadhouse company logo

Texas Roadhouse

208 E Edgewood Blvd, Lansing, MI, 48911, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
A
10:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Texas Roadhouse - takeout order

On 11/29/2019 I called in a takeout order for a steak kabob with seasoned rice, which I didn't get I was ask what two sides I wanted I ask for salad with extra French dressing, which I only received one container of dressing and a bake potato with sour cream and butter the potato was dry it look if though it was setting for awhile. I was charge for French fries which I didn't order and didn't realize I was charge until I got home, the rolls was burnt over bake, I ask for steak sauce which I didn't get. I have dine in and had takeout order and I have never had any problems with my food or takeout orders, takeout orders they'll open your containers to make sure everything is correct, which they didn't do. My grandson loves the rolls but he wouldn't eat them, he said they were burnt. I called to speak to a manager but was told he wasn't in so, they took my name and said he'll call me after two or three days he called me and offered me a 5.00 certificate. I was not satisfied with his offer I spent 15.35 on a meal and all I was able to eat was some of the meat and not to say I was charge 2.49 for french fries, that I didn't order. Very dissatisfied.

Read full review of Texas Roadhouse
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.