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CB Residential Sales Allen Edwin Homes 2186 E Centre Ave, Portage, MI, 49002, US
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Allen Edwin Homes
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Allen Edwin Homes

2186 E Centre Ave, Portage, MI, 49002, US
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11:29 am EDT
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Allen Edwin Homes - Quality of work and refusal to fix

I purchased a house from Allen Edwin Homes in February 2024 for $429000. Allen Edwin Homes thinks that putting a house together in 3 months during the Winter is a good idea. My house has a beam that is visible through the ceiling and looks horrible. Allen Edwin Homes has the audacity to say that’s normal, that’s how all of their houses look like, and there is nothing they can/will do about it. I have called Allen Edwin Homes customer service a few times asking to speak to a supervisor, however, they turned me down without an explanation. All I ask Allen Edwin Homes is to fix my house or give me my money back, and they can keep their paper house. See photos for better reference.

Desired outcome: Fix the problem or return my money.

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B. Erdman
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May 14, 2024 4:16 am EDT
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Document the visible beam issue thoroughly with photos and a detailed description. Consider hiring an independent home inspector to assess the problem and provide a professional opinion. If Allen Edwin Homes still refuses to address the issue, consult with a real estate attorney to understand your legal options and potentially take further action. Sharing your experience on social media and home review websites can also put additional pressure on the company to resolve your complaint.

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