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CB Jewelry and Watches Zale Jewelers / Zales.com 8251 Flying Cloud Drive, Eden Prairie, MN, 55344, US
Zale Jewelers / Zales.com company logo
Zale Jewelers / Zales.com
reviews & complaints
Zale Jewelers / Zales.com company logo

Zale Jewelers / Zales.com

8251 Flying Cloud Drive, Eden Prairie, MN, 55344, US
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1 complaint
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Website
www.zales.com
stores.zales.com
Phone number
+1 (952) 941-5355
Category
Jewelry and Watches
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm

Zale Jewelers / Zales.com reviews and complaints 1

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R
8:50 am EST

Zale Jewelers / Zales.com - customer service

I have shopped Zales a few times in the Eden Prairie, Minnesota location, and have known a few people that worked there. The customer service is nearly nonexistent. Joana is a terrible salesperson and rude to not only customers but also to employees. The entire bunch has made it clear that everyone including corporate management only cares about sales numbers, and does not have any concern with customer service whatsoever. I refuse to do further business with any Zales location ever again. The jewelry is less than stellar, the repair service is dismal and not of good quality, and it is obvious the staff is overworked and underpaid and completely overwhelmed.

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