Camping World reviews and complaints 1
View all 585 complaintsCamping World - stolen camper in camping worlds possession
My brand new 2015 32'coleman travel trailer was in for repairs and add ons. The work was only partially complete when we were called and told work was complete and to pick up. I was told to call when we were ready to pick up. I just happened to drive by camping world and saw my camper was out from the secured area and randomly placed in the parking lot. I told my husband and we went up there. Work was NOT complete on the camper, they were unable to find paperwork for the warranty work they did and my husband was pissed. We told them we would be back during the week so they could finish the work and so we could talk to the manager about the incomplete work and the extensive amount of time they had the camper. Long story short, camping world noticed on Monday that the camper was gone. Neither us or the sheriff were contacted. We owed them $300 for a spare tire we added on, you would think they would contact us and find out why the camper was gone and we hadn't paid yet. Anyway, we went to pick up today on, y to find out it had been stolen off THEIR lot. No apology from them, we were just told to file a claim through OUR insurance and that they were not responsible. I will be contacting headquarters Monday and am going to allow them a chance to make this right. I also hope the staff, especially the service manager, are fired. Would not do business with camping world of mid Missouri again to save my life.
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No camping world has any cameras up to protect any customer from theft they would rather take the loss. They don't cover any loss when you have your trailer there, this is what Marcus wants to rip people off and the clowns that manage the stores are to stupid to see it. Good Luck