Camping World review: Disappointed

I'm extremely disappointed with the service department at Campers World located at 8001 Old Troy Pike Rd, Huber Heights, OH. Three weeks ago, we brought our RV in for several repairs and maintenance tasks, including antenna replacement, awning light repair, and a premium detailing package for $300+. We were told that the lights were on backorder, but despite multiple promises, we never received a follow-up call to update us on the status of our RV.
When we finally received a call stating that our RV was ready, we were excited to pick it up. However, our excitement quickly turned to disappointment. The detailing service was completely subpar. The trash hadn't been emptied, the interior was still dirty, and there were stains on the sofa. The windows were dirty, and to our surprise, there was accumulated mud on the driver's side floor.
We brought this to the attention of Jeff, the service manager, who advised us to speak with Rod, his manager. Rod claimed that he didn't notice the condition of the interior when the RV was brought in, which seemed unbelievable. When we requested a refund for the detailing service, Rod offered to have it cleaned, but suggested we wait another hour. Considering we had driven an hour to pick up our RV, we expected the detailing to be done already.
The lack of attention to detail, poor communication, and subpar service were appalling. To make matters worse, the RV didn't even have a fresh, clean smell after the detailing service. Our trust in Campers World has been severely damaged, and we would not recommend their service department to anyone. Specifically, we would avoid working with Jeff and Rod