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Camping World

Camping World review: extended warranty 6

R
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4:04 am EST
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Camping World recently purchased Freedom Roads rv Warranty Co. They do not honor the Warranty. They will pay for the minor repair but if a major repair comes along like a Turbo Rebuild for $1800, they start back pedaling and making lame excuses for why it is not covered. I might add they charged me $6300. for this ext warr. Thus far in 2 1/2 yrs I've had $1000 in claims. They seem to want to claim the other $5300 as profit and will do so by dening my claims. I cancelled and got a $2800 refund. Others should beware.

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Unhappypappy
Tabernacle, US
Apr 20, 2011 1:35 am EDT

Refused to refund my deposit after raising the price.

There were no contract signed for the deal

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irvin gregory
US
Jun 24, 2011 4:26 pm EDT

buyers beware, I purchased a 2 yr ext. warranty from cw care on our motor home and told them i would pay cash, 4113 dollors for 2 yrs. they took the money and sneaked it in on our finance with the bank. now they will not pay for any repairs, leaky toilet, ice maker and steps not working, by the time you pay your deductable and there diagnostic charges it amounts to almost the whole bill, you cannot cancel out and get your money back because they gave your money to the bank and got theres from the bank financed, what a bunch of crooks. our contract came from columbia south carolina campers world. i will never buy anything from there stores again.

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Paul n Anna
Lacey, US
Jul 05, 2011 8:49 pm EDT

We are new RV owners and are looking for a quality extended warrenty for our used RV. Do you have any suggestions?
Thanks Newbie's

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Sheepdog42
Ocala, US
Apr 26, 2015 8:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yes open a credit card for 10, 000 but don't use expect for major repairs. the you would be paying the same because the extended warranties are a joke nobody pays their claims!

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Ripped Off in Myrtle Beach
Carolina Beach, US
Feb 03, 2023 2:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My wife and I purchased 2019 Forest River motor home in 2020 at Camping World in Myrtle Beach. It was pristine with only 3,000 miles on it. To preserve our investment, we went all in to the tune of over $15,000 for what we were told would protect the coach, the chassis, all electronics, the engine and transmission. We were told “with these warranties, every bolt, screw, or rubber gasket, drive train, appliances, and even a grommet will be replaced at no cost to you.” After a few months on the road, some electronics went on the blink, a television stopped working, the backup camera filled with water, and one of the seats on the sofa stopped reclining. Then, the arm came off of the passenger side captains chair. We took it back to Camping World where we were told parts were warranted and we’re on order. We were on the road when we got the call that everything was in and they need the Coach. After nothing happening in that moth, they asked us to take it to their repair shop at a different facility. It sat there for over a month with nothing done. We needed it, so we went and got it. This time they told us that Assurance had denied our claims and would not cover anything. We were lied to and ripped off of over $15,000 we paid for these extended warranties. We were told that everything except the windshield was covered. Of course, the windshield broke and I paid my thousand dollar deductible for a new one. So far, Camping World has not covered anything at all. They are professional liars.

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Leroy Henry
US
Dec 11, 2023 3:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Been waiting since July on our extended warranty refund. Sold camper in March the Harrisburg lot where we purchased doesn't return phone calls and says person responsible for refunds is in a meeting always tells us he'll call us back but never does. It's like once you buy from us we're done with you and we don't care anymore. The corporation as a whole should be ashamed of their customer care.

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