Quest Diagnostics reviews and complaints 1
View all 483 complaintsQuest Diagnostics - Very bad blood draw experience.. Painful and harsh
Client number 105700, Quest Diagnostic Labs, service date March 9, 2021 at Quest lab, 40 N. Kingshighway, St. Louis City. I arrived 5 minutes early for my appointment. The waiting room was empty and no one was leaving or entering. After 15 minutes, a woman who had been walking back and forth for some time, opened the door, called my name scowling the whole time even though I tried to be cordial. She said very little. When she drew the blood, she stabbed, not jabbed the needle and wiggled it!. It was VERY uncomfortable and I winced. When she taped the site, she said "you're finished" and I left. I would have blown it off as maybe she was having a bad day, but the next day I had an ugly black patch on my arm that was about two inches in diameter! It still hurt! It is now March 22, now almost two weeks since the blood draw, and it is finally down to 1 inch in diameter and is purple. This has never happened to before in my life and I have had MANY blood tests! I will not be returning. I am also reporting it to the several doctors I used to discourage them from recommending that Quest site. Juli Niemann
Desired outcome: respond and report to site supervisor. Correct the situation
Latest Quest Diagnostics Reviews
Test Results CRP - Normal Value Lab results lost Billing Delay of results, lack of follow-up Billing / customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!