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CB Car Wash and Detailing Zips Car Wash 3701 Southern Manor Dr, Saint Louis, MO, 63125, US
Zips Car Wash company logo
Zips Car Wash
reviews & complaints
Zips Car Wash company logo

Zips Car Wash

3701 Southern Manor Dr, Saint Louis, MO, 63125, US
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1 complaint
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Website
www.zipscarwash.com
linktr.ee
Phone number
+1 (314) 200-6679
Category
Car Wash and Detailing
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
8:00 am - 8:00 pm

Zips Car Wash reviews and complaints 1

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11:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Zips Car Wash has left an official reply on this complaint.

Zips Car Wash - Drying motor

The drying motor on the passenger side hasn't worked since late spring. I have asked several times about this to your employees. They all said they are waiting on parts or an electrician. Over 3 months sorry not acceptable. This past Saturday I asked again and told the associate I'm about to cancel my membership, I have two vehicles. He told me he didn't care and said he would still get paid. Wow is that how they feel about all of the customers especially since I've been a customer for several years.
There are several car washes in the area yours is the most convenient. It's not very convenient to have to dry your vehicle down yourself.

Desired outcome: Refund or discount

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Zips Car Wash - Drying motor
Zips Car Wash - Drying motor
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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Zips Car Wash representative's response
Aug 31, 2021 11:44 am EDT
Zips Car Wash customer support contacts
Phone numbers

+1 (501) 378-0100

Address

1400 W Markham St., Ste 100, Little Rock, AR, 72201-1846, US

Website

www.zipscarwash.com

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Gary, we want to have this issue addressed right away, especially concerning the poor customer service. Please complete a customer support ticket on our website so that local management can reach out to you further. Here is a quick link: https://zipscarwash.freshdesk.com/support/tickets/new
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