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CB Grocery Stores and Market Kroger 115 Colony Crossing Way, Madison, MS, 39110, US
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Kroger
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Kroger

115 Colony Crossing Way, Madison, MS, 39110, US
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2 complaints
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Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
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10:21 am EST

Kroger - Pharmacy

Pharmacy at Colony Crossing has a tremendous wait time. I waited an hour to drop a prescription off yesterday and when returning today I was the only one in line and it took 10 minutes for someone to ask to help me. Then my prescription had been run under the wrong insurance so I was told I would have to come back. I would like to pass on to management my concerns of wait times.

Desired outcome: Shorter wait time to pick up prescriptions

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6:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kroger - Online order and the service that I did not receive

I ordered online 3 cans of the Lysol spray. Because you all said there was a limit of three per customer. and three of the three Pac Lysol wipes. I checked my emails and text messages all night and all day today to see if you all were going to tell me that you did not have any. I got no such email or text. The only email I got today was telling me not to forget to pick up my order. I work in Pearl MS. I drove all the way out to Madison to get the stuff and they tell me that they didn't have what I ordered. Now I just found out that they did have it but they let another customer come in and get the whole sleeve of Lysol spray 6 of them. I don't appreciate being treated this way I have been a loyal customer and previous employee of Kroger since 1998. If you all have a limit on merchandise it should apply to everyone and not just some. Now I don't have any Lysol to fight off germs but this man has six of them. I am so glad to know that all of your customers are not considered loyal to you all.
Eunice Riley
595 N. Livingston Rd
Ridgeland MS
[protected]

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