Menu
For Business Write a review File a complaint
CB Employees HomeGoods 1001 Barnes Crossing Rd, Tupelo, MS, 38804, US
HomeGoods company logo
HomeGoods
reviews & complaints
HomeGoods company logo

HomeGoods

1001 Barnes Crossing Rd, Tupelo, MS, 38804, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:30 am - 9:30 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 6:00 pm
Thu
9:30 am - 9:30 pm
Fri
9:30 am - 9:30 pm
Sat
9:30 am - 9:30 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
I
5:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

HomeGoods - trying to purchase a rug...

I started looking for a rug at Home Goods over 2 months ago. The rugs are gorgeous but just couldn't find the right one for my project. On my 2nd trip, a man was unrolling rugs in order to hang them up. I asked about more options and he said well, the back is full of rugs but I only get a few up when I work. Really? He seems to have no other job. However, I drive 50 miles once a week to check the status of new rug options. There are a few new rugs hung each week (not sure how many were sold) but selection is limited. I see the same man each week, get the same response, "oh the back is full of them but you can't go look because they're rolled backwards". So I ask when do you expect to have more out? His response, "I don't know because I'm not working again for 3 or 4 days and maybe I'll get a few out then." Today I see him with 2 rugs and it takes him over an hour to unwrap and put these out. Very "unconcerned" about customers. I suppose I will just purchase from an online company or one that actually is trying to sell their merchandise. I love the rugs at Home Goods but service is the key!

Read full review of HomeGoods
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.