Menu
For Business Write a review File a complaint
CB Appliances Whirlpool 852 Vandalia Drive, Cary, NC, 27519, US
Whirlpool company logo
Whirlpool
reviews & complaints
Whirlpool company logo

Whirlpool

852 Vandalia Drive, Cary, NC, 27519, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
ComplaintsBoard
J
3:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Whirlpool - dishwasher & garbage disposal

We bought a new construction house with Whirlpool Gold Dishwasher. The dishwasher stopped working with in the warranty period, so Whirlpool offered to replace it with a similar model. After two months without a dishwasher, they finally offer to replace with a KitchenAid dishwasher. They could get us the first one they offered after two more weeks so they offer any model from their KitchenAid line. After 18 months of it working respectably, the top rack falls out. In April of 2012, the axles on the rack adjuster rot, become brittle and break off. I called Whirlpool and they say it’s my problem, they will send me new rack adjuster for a low cost of approx. $70.00, which I reluctantly pay. Then 18 more months go by and here we go again, they will send me the same defective parts for a 50% discount which will still cost me close to $50.00. The part number; Rack Adjuster W10350376. In addition our Whirlpool garbage disposal failed after less than 4 years. Waiting for the oven to c*** out know.

Read full review of Whirlpool
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.