Menu
For Business Write a review File a complaint
CB Travel and Vacations WoodSprings Suites 9420 Statesville Rd, Charlotte, NC, 28269, US
WoodSprings Suites company logo
WoodSprings Suites
reviews & complaints
WoodSprings Suites company logo

WoodSprings Suites

9420 Statesville Rd, Charlotte, NC, 28269, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
ComplaintsBoard
A
3:51 am EDT

WoodSprings Suites - Poor security, horrible employees very dangerous hotel

This is the most disgusting, horrible poorly run hotel that I have EVER stayed in. The staff is awful and lazy and condones drug deals in the parking lot and violence against guests. The experience that I had with my one month stay at this hotel will literally scar me for life. I made at least 5 complaints about violent residents that were staying for free through 211 for months on end. They would loiter in the parking lot and do drugs and sell them. They were very racist towards other ethnicities that are staying and were paying guests. My life and my nephews life were threatened in front of the front desk employees on several occasions and not one thing was done about this. These employees names are Sherri and Kam. I complained to the manager Amber on at least 5 occasions and I was promised the police would monitor the parking lot. This NEVER occurred. I have a service animal and I was scared for my life just to walk my dog outside. I was scared to do laundry and to take out the trash. They never once offered to clean our room in 32 days of our stay. This hotel is very poorly run and managed. Please do yourself a favor and stay very very far away from this hotel. I will not rest until I put an end to the violence that I experienced. I will be reporting this to the news and filing a law suit so that no one ever experiences what my family and I experienced. If I could give zero stars I would!

Read full review of WoodSprings Suites
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.