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CB Retail Stores Family Dollar 2110 North Roxboro Street, Durham, NC, 27704, US
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Family Dollar
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Family Dollar

2110 North Roxboro Street, Durham, NC, 27704, US
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8:00 am - 10:00 pm
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M
7:37 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Family Dollar - rude manager

I returned 2 sets of blinds that were the wrong size. I wanted to exchange them but they did not have the right size so I was getting a refund. The Lady helping me was doing just fine and then the Manager comes up and said a part was missing out of the opened box. I told her I did not take all of the parts out because once I found it was the wrong size there was no need to open the rest. She insisted the piece you connect to the wall was not in there. My Granddaughter and I both told her they were in the other end of the box because you could hear the screws rattle. She would not allow us to open the other end of the box. Her attitute kept getting worse until I lost my temper also and told her that I was doing just fine with the Lady that was helping me and she needed to go back to her own customers. She kept on and on with me. I am disabled and on oxygen. She told the customer she was helping that I needed to huff on that oxygen harder. I cannot believe that your store would employ someone like her. We came home and the part was in the other end of the box just as we told her. They told me the register was messed up and would not print a receipt so they wrote some kind of junk on a piece of paper and gave to me. She was rude, cussed and made a fool of herself in front of me and about 10 other customers in the store that said they could not belive how she acted. I would like for someone to contact me via email. I, my Family and Friends have shopped in your stores for many years but you better believe if this is not handled properly none of us will ever be step foot in your stores again. I have never in 60 years been treated like that in a store of any kind. Now what I am I suppose to do with these blinds that I have no legitimate receipt to?

Read full review of Family Dollar and 5 comments
Update by Moots
Apr 24, 2011 7:40 pm EDT

What a way to treat a Senior Citizen that is disabled.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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5 comments
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memphistenn
Memphis, US
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Nov 13, 2011 5:53 am EST

heres a # for you to call [protected] they will help you

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RadioshackMaineEmployee
Machias, US
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Jun 03, 2011 1:25 am EDT

I worked for the company for 2 years, got tired of the Bull, then left. However, you do realize that it is not the Companies fault for these rude, and badly mannered workers. If you only have a-holes apply for jobs, you could only hire a-holes. These people usually aren't looking for careers, they are not lawyers, doctors, VIP's etc. Non-professional job means non-professional behavior. Learn to go in, ignore the bull, buy your stuff, get out. And stop making fools of yourselves ### and complaining like little children who don't get their way.

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familydolladouchebags
Panama City, US
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Apr 29, 2011 11:54 pm EDT

Get the store number if you can or the address including street city and state and call corporate on her! That is no way to treat a customer there and a hand written receipt is unacceptable to be given out. They take customer complaints very seriously and will follow through and investigate. Hope this helps and so sorry for the abuse you took!

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pobarjenkins
Minneapolis, US
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Apr 25, 2011 12:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I would recommend contacting a corporate office if they have one.

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chevypride98
sand point, US
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Apr 25, 2011 12:13 am EDT

wow, so rude. Some people just dont have people skills, shouldnt be allowed in public

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