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CB Auto Parts and Repair Stores The Pep Boys 3028 East Franklin Boulevard, Gastonia, NC, 28056, US
The Pep Boys company logo
The Pep Boys
reviews & complaints
The Pep Boys company logo

The Pep Boys

3028 East Franklin Boulevard, Gastonia, NC, 28056, US
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1 complaint
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Website
www.pepboys.com
www.youtube.com
Phone number
+1 (704) 853-0040
Category
Auto Parts and Repair Stores
Working hours
Mon
7:30 am - 8:00 pm
Tue
7:30 am - 8:00 pm
Wed
7:30 am - 8:00 pm
Thu
7:30 am - 8:00 pm
Fri
7:30 am - 8:00 pm
Sat
7:30 am - 8:00 pm
Sun
9:00 am - 6:00 pm

The Pep Boys reviews and complaints 1

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M
7:54 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

The Pep Boys - buy 1 get 1 free rebate

I purchased tires for my 3/4 ton truck, thinking with this fourth tire free type deal I would save money. Now first understand I'm use to a place like Discount Tire where there is no hidden charges. In the process of selecting the tires I wanted, I figured $ 185.99 & get the fourth free I'd be out about $ 550 plus tax. I'm told my vehicle is ready and given the bill and it $ 981.68. I ask where all the extra chages came from and I'm told that these are required in order to get the rebate. Tire installation package $ 163.32, tire handling charge $10.00, wheel balance $ 51.96, road hazard waranty $ 87.40, valve stems $ 13.96. In questioning these charges I was treated like I was a ignorant female and I was a bother to even inquire. I didn't submit for the rebate of only $ 185.99 as it turns out is a visa card which has to be used for purchases from thier stores. Which I will never spend another penney with them. The rebate and the boys can go to hell.

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