Menu
For Business Write a review File a complaint
CB Retail Stores Sam's Club 2811 N Park Dr, Goldsboro, NC, 27534, US
Sam's Club company logo
Sam's Club
reviews & complaints
Sam's Club company logo

Sam's Club

2811 N Park Dr, Goldsboro, NC, 27534, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:30 pm
Tue
10:00 am - 8:30 pm
Wed
10:00 am - 8:30 pm
Thu
10:00 am - 8:30 pm
Fri
10:00 am - 8:30 pm
Sat
9:00 am - 8:30 pm
Sun
10:00 am - 6:00 pm
ComplaintsBoard
F
11:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sam's Club - discrimination/ profiling customers by a greeter at the door

Today my parents and I went to Sam's club around 12:15 pm. My Mom went in first while I waited for my Dad to get a cart. When I walked in I saw the lady asking my Mom to show her membership card. At this time 3-4 people walking in the same time I did and none of us get ask to show prove of membership card. This is the second time this happened to my Mom. The first time it happened to my Mom and I. At first I didn't think anything when a greeter asked us for a membership card but, while I standing on the side trying to get my card out from my wallet about 6-7 people walked in and none get asked to show membership card. I just want to know when did Sam's Club start profilings customers and pick which race to get card check at the door on different day. The first time all other race get check except white. Today, any other race except Latino and black. When did Sam's club start discrimination and profiling customers when they walked in through the front door? I am outraged about being profiled at the door by a greeter. We have been Sam's members since this Sam's Clubs opened it door in Goldsboro. I, myself have been Sam's member in Hawaii, Michigan and here in Goldsboro for about 20 years now and this is the first time I been treated this way by a greeter at the door in this Sam's club. I don't think is Sam's club policy to profiling a customer but, I need some answers of why it starts to happened now.

Read full review of Sam's Club
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.