Culver's reviews and complaints 2
View all 271 complaintsCulver's - Culver in Mooresville NC
We enjoy your menu of food but lately the accuracy of our order has been incomplete. We always get 2 piece fish dinner and single burger. The last visit we did not receive our hamburger the fish pieces were split into two pieces and small amount of fries was disappointing. There are other choices to be made. Thanks for your attention This concern happened 11/7/23
Culver's - Food and restaurant cleanliness
We visited Culver's because when this location first opened we went and everything was wonderful. Today the Burgers we ordered were cold. Cheese not even slightly melted. Tasted like they were sitting around not fresh made. Fries barely warm. We rarely eat out and it is Mother's Day so we decided to go to Culver's. We left the terrible food because we don't send food back we just never go back. Many staff members were at the counter area standing around talking. Garage cans were overflowing throughout the restaurant and the condiment area was dirty with garbage also. Garbage from overflowing cans on floor. We didn't notice until after we ordered. I never take the time to do this I just don't return to places like this. But I felt I needed to express how our experience was. Terrible food and dirty restaurant. Now I realize restaurants could have a busy time and it takes time to get things clean. But that is not the case here. I wish I took pictures. So a big waste of our money and we will never return. I'm sure other people were as disappointed as us. Absolutely zero excuse for cold food and dirty restaurant. We should have asked for our money back. But we didn't.
Right next door was a Chic - fil-a that was closed or we might have asked for a refund and gone there. In this day with so many choices of restaurants people will choose to go elsewhere when this happens which we will do. We will never recommend this particular Culver's to anyone. Colleen Martyn [protected]
Desired outcome: Order number AAAXBLH6ACCL 2:20:39 PMRegister 1. I would like my.money back. $17.38
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