Sonic Drive-In reviews and complaints 1
View all 1804 complaintsSonic Drive-In - their food and customer service
First off I went last week after work and ordered my family's dinner for the night. I paid $47 and some change. I get the food home and every single burger was made completely wrong. My kids eat only ketchup and mustard no cheese the way I ordered them. They are made not only with cheese but everything on them tomato lettuce pickles. My children couldn't eat them. I then open my youngest kids meal and the chicken tenders was so burnt I can't believe they sent them out that way. I'll try to post the pic of them on this post if allowed. With the meals I ordered 3 with tots and 1 with fries I received all fries. The fries was so cold and nasty we couldn't eat them. Of course this location gives no receipts. I called up there willing to drive the 30 mins to get the food we can eat and was told without the receipt they wouldn't help me. Waste of $50. After work today I stopped to just get me food I ordered the bacon cheeseburger toaster. I got a burger with no BACON covered in bbq sauce it was dripping and had so many pickles the bread was soggy. The tots was so cold and the Texas toast was also. I took it back and all they did was bring me a piece of bacon to put on it myself and freshly BURNT tots. Again waste of $9 and NO receipt yet again
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