Menu
For Business Write a review File a complaint
CB Restaurants and Dining Zaxby's 288 W Plaza Dr, Mooresville, NC, 28117, US
Zaxby's company logo
Zaxby's
reviews & complaints
Zaxby's company logo

Zaxby's

288 W Plaza Dr, Mooresville, NC, 28117, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
J
8:08 pm EST

Zaxby's - wings and things

I went to zaxbys mooresville nc. They for got an item of food in my tray for a drive thru order. I called when I was home and told them they needed to make it right. They refused so I told her I would just write a bad review. Then she says she will have to talk to a head manager and call me back. She took my number and name. And I never recieved a call. Then I wrote a 1 star review on google with no response. And noticed that they never responded to any bad review on google. Without careing. Because of how this location represents your franchise I refuse to eat zaxbys if there is no change in y'alls customer service.

Read full review of Zaxby's and 1 comment
Hide full review
1 comment
Add a comment
S
S
shadowg
US
Send a message
Dec 28, 2019 12:27 am EST

Maybe they refused because you did not ask nicely.

ComplaintsBoard
S
1:42 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Zaxby's - rude managment

Very rude manager. His Name is Dan Higgins. I asked a employee if she wanted to take her break and she said no so i asked Dan if i could take one because i was starving and he told me no, that she has to take a break. Then i told him that she didn't want to take it because she leaves in a hour & he pulled me into the office and said "Dont question my...

Read full review of Zaxby's and 14 comments

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.