The UPS Store reviews and complaints 1
View all 355 complaintsThe UPS Store - Unethical behavior and threats from employees
Employees threatening two customers while bringing in package for drop off. Threatened to call police because they were not wearing mask, yet they were exempt from wearing them by federal law. One of the employees attempted to leave the counter with a threatening gesture towards one of the customers. The current state mandates, which are not law, do say strictly that a business may not question or ask any reason why an individual is not wearing a mask do to the American Disabilities Act. The employees were not nice at any point, but aggressive, threatening both individuals immediately after opening the door.
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