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CB Vehicle Rental and Leasing National Car Rental 1001 Rental Car Dr., Raleigh, NC, 27623, US
National Car Rental company logo
National Car Rental
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National Car Rental company logo

National Car Rental

1001 Rental Car Dr., Raleigh, NC, 27623, US
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1 complaint
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Website
www.nationalcar.com
Phone number
+1 (844) 370-1075
Category
Vehicle Rental and Leasing

National Car Rental reviews and complaints 1

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12:13 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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National Car Rental - maintenance problems

As an Executive Elite member... I thought loyalty was something rewarded to customers... etc..

I have a problem with the TPMS and rim.. etc reported it... sat with my wife and kids for over 3.5 hours... and was promised by the manager that he would credit us back... and contact him.. etc. He has been avoiding me and my wife for over 60 days... trying to rectify the proble... etc. Is this how you really treat some of your most valued customers?

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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National Car Rental representative's response
Jan 08, 2020 3:05 pm EST
National Car Rental customer support contacts
Phone numbers

1800 946 541

1800 691 682

Address

600 Corporate Park Drive, Saint Louis, MO, 63105, US

Website

www.nationalcar.com

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Nevace, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to speak with you further about this and help out. Please email Care@NationalCar.com with your contact information, exact rental office location, rental agreement or reservation information and the details above so we can address this promptly. Thank you. – Carol H.
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