Circle K reviews and complaints 1
View all 1683 complaintsCircle K - Slip and fall
My wife slipped and fell in this store 7/20/21, at about 3:30 pm. This is a big mess. My wife was seen cat Novant Hospital and is now home in bed with much pain. She slipped and fell on water around a pulled refrigerated case and taken in a hospital.
I have spoked to the CircleK, Debbie for days since the slip and fall. She has been very nice. She gave me the managers name, Mike and a few times he would be in the store. Debbie gave Mike a piece of paper, that I wrote, with our name and numbers on it with a few details on it like officers name and report number. I need this info. I talked to Debbie more than 5 times about Mike calling me. He did not.
I spoke to Mike (manager) on Friday, 7/23/21 at approximately 11:55 am. I asked him for the police report number, he said there was not one. I asked him for the officers name or the police station where they were from, and he said he cannot give it to me. I asked him of the video of the accident and he again said he could not give me the info. I asked him for a copy his store report and he said he could not give it to me. I asked him his last name and he would not give it to me. I Asked him for a number where I might get this info and he gave me 1-800-HRSOLVE. [protected]. I asked him why he didn't return my 6 messages and he said he was too busy and did not have time. He raised his voice and started raving of how he had 2 stores to run. I asked him to not yell at me in front of the store front doors. I asked him did he get all the messages from Debbie and he said only the one message. I said lets go in and ask Debbie why she did not give him the messages. I went inside, waited for Debbie to finish her customers and then asked her did she give him the all the messaged, Debbie said she did, all of them. I turned around and could not see Mike. I went outside the store and looked all around for him. He just left, not finishing our conversation
And not the number 800-HRSOLVE does not work..
Please call me - Robert and Patricia Gorrell [protected]
Desired outcome: Someone to call me and get info of how to proceed
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