Americas Best Value Inn reviews and complaints 1
View all 358 complaintsAmericas Best Value Inn - front desk clerk /rooms
I have never been more disgusted I get here and there was this man I believe he was the owner super nice gave me my key and talked to me about my service dog I go to my room I wind down lay in bed and I'm starting to get itchy so I turn on the lights and I find two things 1 fleas 2 round small little yellowish rust stains and I so I google it and it says that's bed bugs immediately went to the office and asked for a new room I get the key to my new room and go in there and immediately I smell mold and the carpet were soaked so I just walked out and went to the desk again and get another room I get to the room get in bed turn the tv on and a mouse runs right across the room and my service dog doesn't understand what's going on and im disgusted so I got to the office again and it's a new clerk with a attitude but I remain calm explain the situation and he tries telling me He has to charge me for having the dog let him know he's a service dog and is allowed virtually anywhere and show him his documentation he gets me a new room I go in and there are empty beer cans all over the place there a huge order and the sheets have not been changed at this point I'm irate so I go to the front office for the 5th time and ask if I can just cancel because what has been going on and he's rude and tells me I can cancel but I have to pay the fees which I didn't want to do and when I said what about the fact that the living situations that have been given are not to health code standards and he told me it wasn't his problem so I just get the new room key go in and it had bugs in talking cockroaches and I just walk out and go sleep in my U-Haul I go to get some breakfast and the guy then proceeds to tell me I can't bring my dog in I said sir he's a service dog that would be against his and my rights and he responded with I don't care definitely making a report with the us department of justice, department of Health as well as corporate I would not recommend this location to my worst enemy
Latest Americas Best Value Inn Reviews
Stealing money off of my and my daughter card and she has never stayed there Unsafe / unsanitary room, lack of response, lies Hotel kept my money and the room was already paid for. rude employees, old/worn bedding, bad housekeeping Fix this place. Of course it would be nice to be refunded. That's not happening I'm sure.Giving a Voice to Consumers
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