TD Bank

Nightmare! I switched from a local bank to TD bank for the so-called "convenience" HAHAHA what a joke! I have a disability that limits my mobility. The reason I switched to TD bank was because I could use my mobile device to deposit checks of any amount. I was told by multiple TD reps that I could use my mobile phone to make deposits for any amount when I opened my accounts with them. I went to use the mobile app 2 weeks after the account was set up, and found out that I had to wait 3 months before I could actually use the mobile app feature. When I called customer service I was told that the initial rep "should have given you that information when you set up the account" At that time I confirmed that after waiting 3 months that I could use my mobile app to deposit checks regardless of the amount on the check. 3 months later, I am not able to deposit a via my mobile app because the check exceeds $2, 500. When I called customer service they said I should have been given that information, but said that was the rule.