The UPS Store reviews and complaints 1
View all 355 complaintsThe UPS Store - store owner and appropriation
The owner name is Eriko Baker the store address is 2024 W. 15th st. suite F. Plano TX 75075.
10-29-2019. I was there at 3:30 pm. Erika and a yong blond tall man were helping customers. Erika finished with her previouse customer and start helping me. The youner tall blond man was helping some one. he was slower than a turtle. As soon as Erika approched to help me and was prininting the address for my package the store was packed with five more customers. The blong tall guy was calme and did not even stoped welcoming new customers he continued with what he was doing. Just like no body is there. Erika left me and my packages rushed to the other customers to help. that took 45minutes before she came back to me and my pakages. The blond guy still was helping the same customer. before Eriks touch any of my package the store was packed again with 5 or six customers. Erika left me and my packages to help the new customers. Any way this back and fort whent on for several times and the blond tall young man was still helping the same customer and looked like he was shot sown to this one customer!
My complain is towared both os these people the owner and the tall young blond guy. the way that they approched, the speed of work, the organization, their
attitude with each customers, their set ups. Almost everything in that store is worg! Either they have to go to traiing again or they need to close the store and go home. It is so frustraing to do business with them.
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