Menu
For Business Write a review File a complaint
CB Wellness and Spa Massage Envy 210 Shrewsbury Plz, Shrewsbury, NJ, 07702, US
Massage Envy company logo
Massage Envy
reviews & complaints
Massage Envy company logo

Massage Envy

210 Shrewsbury Plz, Shrewsbury, NJ, 07702, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 7:00 pm
Sun
9:00 am - 7:00 pm
ComplaintsBoard
J
4:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Massage Envy - massage envy

They make you "clear" massages in other locations with home office. If there is a time difference, too bad. You don't get the massage until they can call yet they tell you about all of the locations you can use! If you quit, they don't give you the massages in your account even though you paid a fee for them! This is illegal and it is fraud. I hope someone does a class action suit! Last of all, they tell you that after a year, you can "quit anytime" but they make you give a 30 day notice, WRITTEN notice, before they let you out of your contract. This is also illegal. I made them refund the last month they charged me and threatened to charge it back on my credit card.

Read full review of Massage Envy
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.