Family Dollar reviews and complaints 1
View all 2297 complaintsFamily Dollar - Rude cashier with extremely long line
family dollar store # 09195
117 E State St. Trenton, NJ
02/01/2022 12:56pm
Upon entering the store today the first thing I noticed was a boarded up door from a recent break-in (info. that I received from Family Dollar employee)
After getting my items I proceeded to stand in a very long line with only 1 cashier
While standing in line 2 men entered store they were cussing and talking about beating people up
These men went through the store and was pretending to shop however it was obvious they were shop lifting products
before leaving the store these men went up to the side of the cashier cutting in front of about 15 customers in line with 2 small items
I believe that had several items in their pockets
The cashier mentioned that she did not like all the cussing and commotion they were making then proceeded to ring up their 2 small low cost items
I had mentioned that they probably stole a lot more than they purchased and why were they rung up before the 15 paying customers in line?
The cashier acknowledge that she knows they probably stole and was familiar with them as repeat problem customers
It was almost like the cashier was afraid to confront these men and would let them steal and ring up their 2 small price items before the 15 customers in line
The reaction from this cashier is that this type of customer behaver happens very often and nothing is done to control these situations
I have shopped Family Dollar's for many years however I will No Longer shop that location again
On my way out I told the cashier I would not shop in this store anymore because of the broken boarded up window and customer coming in cussing and talking about violent behavior
She said that is fine she doesn't want customers like myself anyway
I said that she would rather have customers stealing from her employer and letting them go in front of everyone else just to get them out of the store
I am expressing my concern to Family Dollar Corporate Because To me that is unacceptable behavior of that cashier and paying customers should not ever be subjected to that kind abuse while shopping at Family Dollar
My telephone number is [protected] I would appreciate a phone call from your customer service resolution department letting me know how this situation will be handled
Thank You
Best Regards,
Robin Foose
[protected]@gmail.com
Desired outcome: A phone call from your customer service resolution departmentAnd also a gift card for my inconvenience so that I may shop at a different Family Dollar location Thank You
Latest Family Dollar Reviews
Bad experience The manager, and one of the cashiers. Manager yelling at me for no reason 4 tubes of dr teals lotion on clearance for $4... Rung up $5 Digital couponsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!