Smith's reviews and complaints 3
View all 189 complaintsSmith's - Assaulted by security as well as verbally abused my management cusswords
My wife was shopping and she left behind her laundry soap that she paid for she went back in but dropped her receipt so she called me to bring the receipt in so I took it in and I don't know if she was a manager or Courtney clerk but she had called my wife a [censored] and told her to get the [censored] outta the store.so I got mad and told her not to be talking to a customer in that language then as we were walking out security guard grabbed her and was telling us to get the [censored] out the store pulled out the Mase on us so we get to the door we're the baskets are and the security guard swing at me for no reason so I proceeded to protect myself I'm a woman about 130 pounds and security body slammed me on the floor we were wrestling he got up and had me in a fetal position now my back neck hurts very bad I wasn't in the store so they had no right putting there hands on us while the manager and associates as well as customers watched letting people take care money that fell out my wife's purse when he hit her he knocked her purse down so this customer picked up the money that fell out they also made me aware of the customer picking up her money so I chased the customer to get are money back.i will be processding to the company as well as the security guards for assault please get back with me as soon as possible thanks the camera will show we did nothing and the security guard assaulted me first I tryed to kick his nuts off.
Desired outcome: Everyone that was involved to be fired also I will be pressing charges against the security guard.they had no reason to assault anybody I've worked for smiths
Smith's - Manager smith on tramway abq
Manager threatened to call cops n deny me service because of my ESA dog! He was rude n stood at my check out asking me question n harrasing me! Tried to deny services! Totally un called for! That store has several homeless people n drug addicts do not feel safe going without my dog for Protection. Last time I was the 2 homeless people circled my truck n was trying to steal my truck or my purse. I’ve never gone back alone. Also I had my 2 year old daughter with me n he was standing over my cart n my daughter was scared. Totally in called for.
Desired outcome: Management need to know New Mexico law!! They cannot deny me services because of my ESA dog.
Smith's - fire lane and security
On 8/25/19 around 11:30 am I went to your store did my shopping, left your store and and had to walk around a car parked in the fire lane all the way to handicap parking, I went back into the store to let your security guard no there were cars parked in the fire lane which by the way is ILLEGAL, incase you don't know that. Your security doesn't know this. He said he would take care of it which I learned they are hired to stand around not doing anything. So I went to manager who told me that security doesn't handle that.(I would love a job like that ). This is a very big problem at this store. Someone needs to explain to manager that it is ILLEGAL to park in fire lane, if your manager can't handle this I am sure the media can.
Thank you
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