Quest Diagnostics reviews and complaints 1
View all 483 complaintsQuest Diagnostics - Front desk employee
This happened at Quest on West Tropical in Las Vegas, NV on 3/22/22 at approximately 10:00 am.
The one lady working the front desk (sitting to the left when you face the desk) was extremely rude to two patients while I was in the waiting area. She practically yelled at one lady telling her she needed a second opinion instead of just helping her with her doctor’s request to redo a test. The patient said her doctor told her the test results weren’t accurate. The employee told her they were and she needed to get a second opinion because her doctor was wrong. She was loud and rude. I felt very badly for this patient. This employee was so disrespectful and unnecessarily aggressive and rude. I will not return to this location. She was equally rude to another patient which tells me there are most likely many incidents like the ones I witnessed.
Desired outcome: Train your employees to be respectful and helpful or fire them and hire someone who can do a better job and show some compassion and respect.
Latest Quest Diagnostics Reviews
Quest corporate removed lab employee family photos Quest location in Denville NJ, Big thanks to Kris R. Test Results CRP - Normal Value Lab results lost BillingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!