Motel 6

I had reservations for Friday December 30, until Sunday Jan 1, 2022. We got there at around 4pm, the motel itself was dirty parking lot with people haning outside, but I went in to register, and there was a sign on the window saying there was a $600 cash deposit, I have never seen that at a motel 6 before, but i left it, and she gave me a key to room 213, but the room was not ready, so i told the maid that we were going for dinner and she said it would be done. We get back now it is past 5pm, I went upstairs and the room was still not ready, so I figured they could put us in another room. The girl says i can put you in another room (mind you i had paid for double room, this room she gave us was a single, and then she says there is no key for the room i am giving you, no key that was crazy, so i tell her we will be out on the strip till early in the morning at around 2am, she says call me at this number, she provided me the number. I felt very uncomfortable about not having a key. So she opened the door, and we took our stuff in, but then I realized, that this was a terrible situation, so i called around and got a room at the motel 6 near the strip. So i went to ask for my money back, and there were four people just hangiig out they looked like crackheads, but a big woman told me you are not getting your $60 deposit back, because you went into the room, i was very upset, sonce this was their fault. Then told her you will return my depsosit, she then lunged at me, so i told her I was calling the cops, the other 3 people were mocking me and my husband still saying they were not refunding me the deposit, i tried calling 911, but since it was not life threatening they would not come out, so the girl who registered me came down from a room upstairs and said she was giving me the refund, so went to the office and to a receipt about the refund, and then I told her i wanted my deposit back, so very sneakily she passed the money under the window, as not to let the people outside to know. This was the worst place i habe ever been to. will nt be staring in another one of your motels because i am not going to be bullied and scared about where i am staying. The only motel 6 that is up to standard is the one in Albuquerque, on pan american road. i have been to a few bad ones, but this one took the cake. You just lost a customer for life!