Dunkin' Donuts reviews and complaints 2
View all 541 complaintsDunkin' Donuts - Manager
The manager at the store screamed that her employees were all failures while costumers were in the store and kept degrading them and swearing it was a very uncomfortable situation for me being a customer I told an employee there that she shouldn't be talking like that and I apologized to her I have no respect for that manager and I feel extremely bad for the employees there who were running around trying to manage with how busy it was... All the manager did the time that I was there was come out yelling at swearing at them one of the employees even looked over and I saw them crying... My heart broke for these people having to deal with all that mess and the terrible manager... I'm not coming back again with a manager like that
Dunkin' Donuts - Drug use
I go into this store almost every morning around 5:15 am... And everytime i'm in that store I usually use the bathroom before getting my coffee, and just about everytime, there aways seems to be a strong stench of marijuana. I've asked the manager of the store about the smell, and she stated that I must be imaging things... Even made a side comment to another employee that I must be "high" when I come in... Only because i'm a good christain man I did not knock her teeth out for those remarks however, i've have befriended several employees, and they state that when come in, that the manager smells like marijuana, but they do not aproach her about it, for fear of being fired... Also, seems like the muffins I buy adonuts lways seem stale, like they were kept from the day before... Being that i've worked in a similar bakery place, I know that donuts have a 14 to 18 hour shelf life, so they should be thrown away... Not sold early the next morning... This place needs to be investigated... And all personel needs to be drug tested... Starting w/ that manager!
The complaint has been investigated and resolved to the customer’s satisfaction.
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