Lowe's reviews and complaints 1
View all 2213 complaintsLowe's - Service purchasing at lowes store
On Thursday August 17, 2023, I went to the Lowes at 5602 Avenue U in Brooklyn near Kings Plaza, where I purchased a black kitchen bin. I asked an employee tagged name Dwayne if they had appropriate size bag to carry it out. He said no. I continued my transaction with him and other employees who were looking on with cameras around and the usual online monitoring of self-service cashier. I immediately proceeded from the cashier with my new black bin after paying at terminal 46 at around18:42:52. This guy in uniform charge at me asking me for proof of purchase even though the alarm didn't go off when I went through the door. I told him to check the guy inside which would be Dwayne he should have seen me cashing the bin too and beside I go to that Lowes once or twice very month for shopping. He called me a thief and was trying to accost me with another person, I told him I was going to sue and I am a person who will keep my word. I tried to take a picture of him and my phone somehow malfunction, he covered up his name tag I made to go back inside to speak with Dwayne and I was prevented. he threatened me with further action if the camera revealed I didn't pay and told me to leave when I was already leaving and shouldn't return, he and the other employees went away, I asked a lady what time it was outside, Another Arican American lady said she went through the same discriminatory behavior, at this same location when I bought flowers before they tried the same thing but didn't go this far. This is negligent supervision, careless security system, harassment, discriminatory and conspiracy type behavior against a minority, why didn't he check with Dawyne who was by the self-service area, the camera and the people operating the register before coming to me and when the door alarm didn't go off. the behavior alarmed, menaced, threatened, embarrassed and defamed me with other people around and prevent me from enjoying service and my civil rights as a human being and a citizen in this country. This is not acceptable from a large company in the USA.
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