Allergan reviews and complaints 1
View all 8 complaintsLifeCell South Beach Skin Care - Lifecell Anti Aging Cream
This company South Beach Skin Care took $189.00 from my bank account without my authorization. They were offering a free 30 day trial of their anti-aging face cream emphasizing that you only had to pay $2 and change for Shipping and Handling. A few hours later I went to withdraw cash and saw that I had none because $189.00 was withdrawn. I was stunned. I am unemployed and never would have consented to $189 per month being withdrawn from my account. When I called South Beach, they claimed they couldn't cancel (even though I never consented) because they had already shipped the product (we were speaking less than 24 hrs later). I told them I didn't want it but they said I had to wait till I received it then ship it back at my own expense. Then my so called account could be canceled and I could get my money back. I think this company should be investigated for shady business practices. Nowhere did it say that one would have to pay $189. Nowhere, if anything it stressed the opposite. This is unfair to the public to allow this company to perpetuate this scam. I can't tell you the problem I am now having with my bank to straighten this nightmare out.
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You are right to complain. I hope you get this resolved. NOTHING is FREE. Companies can make a living scamming people, especially with the fine print.
I fell for the scam too. I then researched the net how I could complain about the merchant when repeated emails rendered
unanswered. Eventually I lodged a complain to Better Business Bureau and Internet Crime Complaint Center. I even wanted to complain to Federal Communication Commission and Federal Trade Commission. I wanted them to pay. Even if I don't get a cent back, I wanted to teach them a lesson. I wanted them to be blacklisted for scamming people. Within 2 days, the merchant replied asking me to return the product and giving excuses that my mails went into spam. I replied saying since there was no make
mention that you must return with the box in the website, I will just return my tube and still expect to get a full refund.Yes I also complained to my credit card company and they are in the midst of investigation. I will forward the email to my credit card company and BBB.
Some of my friends esp males said to let it go. Why should I let such people go? I want them to learn a lesson and not mess around with anyone. You want to do a decent business do it properly. If not you pay for the consequences. Most people let it go so they get bolder and scammed more people.Apparently, they are getting such good traffic they are in yahoo websites. I will do what I can to complain to google and yahoo and cause them to decrease their traffic.
Thanks for the information! Before I purchase anything online, I ALWAYS check online for complaints. I Rest My Case!
I ordered a free trial sample of Lifecell face cream. Paid shipment charges. A month later was charged 189 USD to my credit card.
Beware do not purchase this is a fraud and a scam. I canceled my order after reading the reviews. Six weeks later they have taken 189.00 out of my account. Read the reviews a very dishonest company.
this is a 30 day trial meaning if you've gone over that 30 days you are no longer a trial and get charged full price of the product. i would say you thought you could cancel on or after that 30 day mark and didn't realize that's not how 30 day trials work. You have to cancel within an x amount of days.