United States Postal Service [USPS] reviews and complaints 1
View all 475 complaintsUnited States Postal Service [USPS] - very poor post office service
This post office (Kensington station in Brooklyn, NY) has a history of having poor service. For example, they can keep you waiting in line for over an hour even when it is not in a busy mailing season/time. People just end up go to other post office to get faster service. But now, their delivery service is getting on my nerve. Last time it was a very small parcel package (even fits in my mailbox) that the mailman didn't bother to deliver or ring the bell. A note of undeliverable was left for pickup at the Kensington station. This time it is a priority mail package that I've been waiting for. No pickup note, nothing, was left to inform me of this package. I had to go online to track and find out "We attempted to deliver your item... in BROOKLYN, NY 11218 and a notice was left. You may pick up the item at the Post Office indicated on the notice..." I was at home that day and yet no one bother to ring the bell. I received a bunch of mail that day but nothing about the package pickup. And today they closed early. I have to wait until Saturday to pick up the package that I've been eagerly waiting for. Moreover, their attitude has been extremely unhelpful.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest United States Postal Service [USPS] Reviews
Shipping/delivery - package gone. Home delivery - refusal to deliver Unreliable Service with Serious Consequences USPS Click-n-Ship is a programming joke Delivery of certified mail with return receiptGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Horrible service! I am disgusted. They are rude and not helpful !