Menu
For Business Write a review File a complaint
CB Telecommunications Verizon 177-01 Union Turnpike, New York, NY, 11366, US
Verizon company logo
Verizon
reviews & complaints
Verizon company logo

Verizon

177-01 Union Turnpike, New York, NY, 11366, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 7:00 pm
Sun
10:00 am - 6:00 pm
ComplaintsBoard
N
8:11 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Verizon - terribley rude service

I just had such a shocking experience at the Verizon Wireless store run by United Telecom on union turnpike in Fresh Meadows.
My phone's screen had stopped working and i had my phone replaced by the insurance company. When i entered the store to have my contacts and pictures transferred, the lady asked that i wait until she was finished with the other customers. When she finally got to me she charged me $10 for the transfer and then she started the transfer. During the transfer, while the pictures were being transferred, she decided she didn't want to complete the process. she then yanked the phone out and told me that i had to come back the next day!
The rudeness of how she abruptly pulled out the cord and slammed the phone on the counter telling me to return tomorrow is something that is hard for me to comprehend or explain fully.
When i demanded to speak to the store owner, she put some guy on the phone who sounded like her boyfriend more than he did a business owner who cares about his customers.
I am shocked that Verizon allows such low standards of service and obviously has no inspection of their independent store operators.
This happened on 12-08-09 at 7:25 pm and the name on the receipt is Tulip Sharma

Read full review of Verizon and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
K
K
Kim Osagi
US
Jun 04, 2011 10:37 pm EDT

I disagree. I have been to this store a few times and the reps there have always been helpful. Even gave me a loaner phone since my phone was in pieces and I had to wait for a replacement.

E
E
emwolb81
Somewhere, US
Feb 24, 2010 7:11 am EST

but that is alot like saying you can tell the cops what to do cause you pay taxes... face it, you need a cell phone... it just depends on what evil company you get it from

S
S
Shaina87
moundsville, US
Dec 28, 2009 1:14 pm EST

My husband and I have been with verizon for 3 years and they just keep getting worse and worse. We called because it seems like for the last 6 months our bills have been up and down and really high and when we called the lady was just rude and said that we need to take it up at our local store but when we go in there they act like they don't know what they are doing and they never help! Is there any good cell phone companies that have any respect without us the customers they wouldn't even have their jobs!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.