Wegmans Food Markets

I had been a customer at Wegmans Pharmacy for years after switching from RiteAide. I have COPD and use Albuterol Nebulizers. I received a call telling me there was a problem with my order. He informed me they "Were out of Albuterol". I asked when they would be receiving more and he said he was not sure if it would be days or evrn longer. He suggested I contact other Pharmacys in the area. I have never heard of a Customer having to search for her own order vs the Pharm Techs finding my Prescription order and calling ME that they found some. After being upset, with my O2 Sat now at 88%, I had to call around and went to the pharm across the road and... Wahlaa, they filled my script. I worked in Health Care for 30 years and never heard of such practice.

Wegmans is very unprofessional. During the hustle of christmas week I made the mistake of shopping at this store. After an eight hour day of work I went grocery shopping picked up a few things, ordered a large sub and chinese food from the walkery. Every cashier line was open and crowded so we made our way over to the pizzaria to cash out. While there waiting I began a phone call that lasted til I was at the register. Being absent minded I forgot about the chinese food in the bottom basket and the cashier hadn't said anything about it either. Not realizing it I walked out the store with the food soon after security was yelling at me and having my boyfriend and I come back into the store. Once I was in the security office I was being told im going to be arrested. I still had 70 dollars on me that day and was more than willing to pay for the chinese food. When I said that the male security guard began swearing at me infront of another female employee who became teary eyed. The man kept swearing at me, calling me a "lying ###" and using words like "###". Even under the circumstances I was there for I found the male security guards language to be very unprofessional considering I was being cooperative and compliant. The only time he stopped speaking like that when I pulled my cell phone out and began recording the conversation. After being arrested and publicly humiliated infront other customers i was told my groceries could be picked up by my boyfriend but the security guard gave him a hard time about it even though there was a recite for the groceries in the bag. Reguardless to say I am upset this has happened and disappointed in the way the matter was handled. But just like a former Wegmans employee told me before, I'm just a quota.