Menu
For Business Write a review File a complaint
CB Bath and Body Bath & Body Works Direct 3581 W Genesee St, Syracuse, NY, 13219, US
Bath & Body Works Direct company logo
Bath & Body Works Direct
reviews & complaints
Bath & Body Works Direct company logo

Bath & Body Works Direct

3581 W Genesee St, Syracuse, NY, 13219, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
L
11:24 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Bath & Body Works Direct - Discontinued product

I’d like to know who the “GENIUS” was that decided to “DISCONTINUE” one of yr most POPULAR and FAVORITE products “SEA ISLAND COTTON”🤬🤬🤬🤬💔💔. I feel that this is yr cleanest and freshest products ever! The scent isn’t overwhelming or all fruity or flowery like some of yr other products. Sea island cotton can be worn by a child to a grandmother. I’ve always used it as a base scent for different perfumes that I mix & match it with as it’s my signature fragrance! I do NOT want to smell like someone else; which is why I chose it as a base scent. No other parfumerie, are able to match that scent. I make “EVERYONE” that I know; purchase it for me as a gift(s). Why: bc, I’m NOT Allergic to it, 2: I LOVE the scent. There aren’t many of yr fragrances that I’m obsessed over. So, pls pls. BRING IT BACK; bc, my Stock supply’s are running low, I’ve only 2 bottles left!👿. My BFF and I both left yr store empty handed and refused to buy anything after we found out that SEA ISLAND COTTON had been discontinued!💔🤦🏽‍♀️😨👿👿👿👿

Desired outcome: Bring back my favorite scent “SEA ISLAND COTTON or send me EVERYTHING that you have left!

Read full review of Bath & Body Works Direct
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.