Aetna reviews and complaints 1
View all 113 complaintsAetna - sale of ppo
After being contacted by Aetna sales and accepting a PPO plan that included prescription drug plan I realized some thing was wrong. I submitted a complaint to Aetna and about one year after plan went into effect Aetna admitted that after listening to sales recording certain 'things" were indeed left out. Such as a one thousand dollar co-pay for simple proceeders like a cat scan. There reaction was to deny payments still pending and back charging me for a coventry plan for Rx for the entire year I supposedly was covered by the PPo. Each call is greeted with "thats the way its done". So after commiting fraud they just attempt to take whatever they can instead of apologizing and fixing things correctly knowing few people have the legal means of holding them to there "fraud" charges.
Latest Aetna Reviews
Provider relations Very hard to get anyone to respond to a phone call i have had this insurance for over 10 yrs I am having trouble canceling my policy and they continue to charge me This company keeps failing to acknowledge receipt of paymentGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!