Banfield Pet Hospital reviews and complaints 1
View all 525 complaintsBanfield Pet Hospital - anal gland expression
My dog was injured after the anal gland expression. She's been scooting, panting and licking. They returned her to me full of crap. Date of incident 1/28/2016
I want my dog checked to make sure her glands weren't ruptured. I sent banfield an email today and will call them tomorrow morning, because i took time off yesterday for their dental visit, i couldn't take time today as well. They did a lousy job. My 2nd dog, sophie was returned to me full of feces in her back side and other her tail also. Unacceptable. When marlene assistant came to take them to the back, she was dragging them. I had to ask her to carry them. One is 12 lbs and the other 14. I should have followed my instinct and just walked out with them.. Now my dog is sick and this could be serious. I had to ask the doctor to come out and give me some type of instructions after their dental cleanings, anesthesia and anal gland expression. He didn't say much. I had to ask him for a prescription because one of them was found to have anaplasma. He reluctantly gave me doxycycline. I will have to check with another vet. I have lost all trust in banfield. It was better when dr. Ortiz worked there and people who cared. This happened at the banfield at yonkers, ny, yesterday. My pet names are sophie and tokyo. My number is [protected].
Latest Banfield Pet Hospital Reviews
Bad diagnosis of "old age" & lack of treatment causing suffering and death. VCA Animal Hospital diagnosed abdominal infection & severe dehydration. Suffering and death of my cat that could have been avoided with a proper diagnosis concerning my cat’s condition. Office Visit Canceling a membership of a dog that passed away. Customer Service/Filling prescriptions/Being seenGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I know I have been there many times before and have asked for medication for my pet for his health and they said they needed to see him again. The charge would be 120.00. They would not dispense the meds until I made a visit only so they could charge 60.00 office visit and 60 dollar med charge. Also they would not see him because they closed in 20 min.