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CB Tax Services H&R Block / HRB Digital 1400 South Arlington Street, Akron, OH, 44306, US
H&R Block / HRB Digital company logo
H&R Block / HRB Digital
reviews & complaints
H&R Block / HRB Digital company logo

H&R Block / HRB Digital

1400 South Arlington Street, Akron, OH, 44306, US
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1 complaint
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Website
www.hrblock.com
www.hrblock.ca
Phone number
+1 (330) 773-0412
Category
Tax Services

H&R Block / HRB Digital reviews and complaints 1

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1:47 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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H&R Block / HRB Digital - customer service

I walked into H&R Block in Akron Ohio, on alrington road. I signed in and waited to be helped. I sat in the waiting area a good 30 minutes before any employee acknowledged me. When an older gentleman approached the front he asked me if I was waiting to be seen. I answered yes. He yelled "did you fill out a form?" At me. I answered back no I signed in. The forms he was talking about were on a desk for employees... and I'm supposed to go back on their desk and just make myself at home I guess. There wasn't a sign or any directions saying to fill out a form. These people were all very rude and unhelpful. I usually go to H&R block. I will not be returning after this visit. Nor will I reccomend this business ever again.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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H&R Block / HRB Digital representative's response
Dec 10, 2015 2:51 pm EST
H&R Block / HRB Digital customer support contacts
Phone numbers

+1 (800) 472-5625

Address

One H&R Block Way, Kansas City, OR, 64105, US

Website

www.hrblock.com

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Good afternoon, we sincerely apologize but your complaint relates to H&R Block in the US, but has been sent to H&R Block Canada. Please redirect your complaint to our US partners.
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