AMC Theatres reviews and complaints 1
View all 430 complaintsAMC Theatres - Security issue
Website said Theater opened at 9 am. Went to box office and no one there. Sign posted to purchase tickets inside. I opened the door and went in and quickly realized no one was there. I proceeded to kiosk to get tickets and it kept saying error. I walked around the lobby area and thought maybe someone in the back near concessions. No one there! I had access to bottled water, soda, alcohol, candy, etc. Could have taken it all, but I am not a thief. I left the lobby and returned @ 10 am and still no one there. Door locked. Returned with my husband at movie time and asked the employees if anyone was working at 9 am and they said no employee was in the building until 1 pm. I was shocked. Even more surprised there was no alarm that went off when I walked in. Anyone could have come in there that morning and easily planted a bomb or hiding out and possibly attack an employee! Apparently after I left the first time the door shut with enough force to lock it. Location was Westpoint Movies 10. Rome - Hilliard road. Hilliard Ohio. P.S. that door had been unlocked since Dec 27 th. We went to this theater on 12/31.
Desired outcome: Please respond
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