Huntington Bank

Every year in November I receive my new payment without having received an escrow statement. Every year I call to request it. They say it was prepared in Sept. One year I received someone else's months after requesting mine. My mortgage bill arrives on time every month but I have had to call every year to receive the analysis. It is the law that it be sent within 30 calendar days of the end of the escrow account computation year after conducting an escrow analysis. I would like to receive the analysis before getting a bill for extra money. My payment was due yesterday Nov 1st. I called Oct.14th 2020 and was told the analysis was completed Sept. 17th. I would receive a copy in 14 days. Nothing has arrived as of today Nov. 2nd.

I deposited a Canadian check of USD 3000.00 on Jan. 16 at Huntington Bank and I received only USD 2790.00 on April 1. According to the explanation of Huntington Bank in our phone conversation, the Huntington Bank deducted a $75 fee and the BMO Bank of Montreal deducted a $135 fee, which is stated in the OCL letter. However, I asked the drawee BMO directly and the staff said that they did not charge any fees. I also asked the TD Canada trust and they answered that there is no charge of fees when a check of US dollar is delivered from a Canada account to a US account. When I called the Huntington Bank back again and tried to explain the illustration from BMO, the Huntington Bank rejected to admit my iteration of BMO and served me rudely.

I do not think such deduction is normal to process the deposit of this check of USD 3000.00. I must be cheated in some ways. Please double-check the track of this check and return the rest of the USD 210.00 as soon as possible.

Thank you.