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CB Fast Food Chains Chick-fil-A 6150 Som Center Rd, Solon, OH, 44139, US
Chick-fil-A company logo
Chick-fil-A
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Chick-fil-A company logo

Chick-fil-A

6150 Som Center Rd, Solon, OH, 44139, US
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1 complaint
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Website
www.chick-fil-a.com
Phone number
+1 (440) 498-0645
Category
Fast Food Chains
Working hours
Mon
6:30 am - 10:00 pm
Tue
6:30 am - 10:00 pm
Wed
6:30 am - 10:00 pm
Thu
6:30 am - 10:00 pm
Fri
6:30 am - 10:00 pm
Sat
6:30 am - 10:00 pm
Sun
Closed

Chick-fil-A reviews and complaints 1

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T
6:40 pm EST

Chick-fil-A - Missing food in my orders

I frequent Chick-fil-a regularly (about every 10 days). I usually spend $52-$60.
At least twice I have been missing feed in my order. I've called to get a refund and was promised that I would receive something in the mail but it was never received! Last Thursday I went thru the drive-thru. Spent $51.15. Got to my daughter's house with lunch for the kids and I was missing an 8 piece. I called there there later. Could not reach a live person. Left a message with my phone number but no one call me back!
I know that they are very busy. I know that they try to fill the orders quickly but I truly don't like to be ignored about my orders and my loss of money!
Thank you,
Toni Kelly

Desired outcome: a refund or a voucher to replace the items missing from my orders

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