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Benchwood, Dayton, Oh store. Was in the drive thru line at 10:10. Car in front of us took about 20 minutes to order. People were honking horns, backing up to try to get in the other line & turning completely around to leave risking an accident. When I was finally able to switch lanes, pulled to the window at 10:29 and a guy was turning the sign around to lunch menu. I said please tell me you will still honor the breakfast menu for those of us that waited 20 minutes behind the one car. He said sorry that's not our fault its lunch now. I asked in the speaker for them to please honor our request for breakfast since we were in line well before 10:30. I was told we don't have breakfast left. BS! I called the store and was HUNG up on the first time. I called customer care they DID NOT care. Such good Christian people. I only went because the egg white bowl is the only thing my mother who is fighting cancer can keep down. She felt good enough to try today & I was so happy to go grab her a breakfast treat that she could keep down. The last thing they could have did was honor those of us that stayed after being caught behind the car that took so long to order. If not for my mother, I would have left as well. I know someone could have come out to took the orders of those of us stuck behind the car. Or that car should have been instructed to move to the side & allowed the rest of us a chance at breakfast. At this moment I hate Chic Fil A and the lack of care and concern shown to my attempts to reach out by phone. You suck!
Benchwood Rd, Dayton, Oh store. Was in the drive thru line at 10:10. Car in front of us took about 20 minutes to order. People were honking horns, backing up to try to get in the other line & turning completely around to leave risking an accident. When I was finally able to switch lanes, pulled to the window at 10:29 and a guy was turning the sign around to lunch menu. I said please tell me you will still honor the breakfast menu for those of us that waited 20 minutes behind the one car. He said sorry that's not our fault its lunch now. I asked in the speaker for them to please honor our request for breakfast since we were in line well before 10:30. I was told we don't have breakfast left. BS! I called the store and was HUNG up on the first time. I called customer care they DID NOT care. Such good Christian peoples. I only went because the egg white bowl is the only thing my mother who is fighting cancer can keep down. She felt good enough to try today & I was so happy to go grab her a breakfast treat that she could keep down. The last thing they could have did was honor those of us that stayed after being caught behind the car that took so long to order. If not for my mother, I would have left as well. I know someone could have come out to take the orders of those of us stuck behind the car. Or that car should have been instructed to move to the side & allowed the rest of us a chance at breakfast. At this moment I hate Chic Fil A and the lack of care and concern shown to my attempts to reach out by phone. You suck! And I will never forget this experience!
