America's Best Contacts & Eyeglasses reviews and complaints 1
View all 72 complaintsAmerica's Best Contacts & Eyeglasses - overall bad experience
I just wanted to air some complaints about my recent visit to America's Best. This was my first time there and it will be my last. I went there with an open mind because I know plenty of people who have gone to Binyon's and other similiar places with no complaints so I thought I would give them a try. Instead I wished I had saved my money. Instead of getting what I truly felt like was a qualified eye exam for myself and my daughters, I received a bunch of analogies about how eyes where designed to be used for hunting and not reading and if I did something that did not involve a lot of reading I would not even be there. Our exams where so brief, I am not sure how an accurate diagnosis could even be determined - the 3 of us were through the entire process in about 15 minutes! I know that I did not pay for the dilating and the "extensive" exam but I really was expecting something more than what the kids get from school! Unfortunately, I did not look up this company and do some research before we made our visit there. If I had, I would have saved myself some time, money and gas and made an appointment with a real Eye Dr. Everwhere you look online all you see about this company are complaints. If this is "America's Best", we are in serious trouble!
The complaint has been investigated and resolved to the customer’s satisfaction.
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