Americas Best Value Inn reviews and complaints 1
View all 358 complaintsAmericas Best Value Inn - bed bugs room 130
We arrived at 1:30am after traveling since 1pm the previous day. We have a 3 month old infant and a 4 1/2 year old child who were over exhausted, so we immediately went to bed. By 5am I was waking up to feed the baby and realized I was quite itchy, I have sensitive skin and had previously experienced an allergic reaction and brushed it off. However at 8am as my husband is bringing in breakfast and waking us up I notice my 4 year old has bites down her entire arm and between her fingers and on her leg. We immediately lifted the covers and before even removing sheets we see a huge bug upon further inspection there is multiple big and small everywhere! We went directly to the front desk showed our video/photo proof as well as my daughters bites. The response was "my drawers already been audited, so I can't do a refund in any form" ridiculous. There was no solution offered whatsoever and now my daughter is suffering with painful itchy bites the rest of our 15hr drive.
My location is MH, AR.
The Motel is located in Erie PA to specify.
Latest Americas Best Value Inn Reviews
Stealing money off of my and my daughter card and she has never stayed there Unsafe / unsanitary room, lack of response, lies Hotel kept my money and the room was already paid for. rude employees, old/worn bedding, bad housekeeping Fix this place. Of course it would be nice to be refunded. That's not happening I'm sure.Giving a Voice to Consumers
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