Menu
For Business Write a review File a complaint
CB Fast Food Chains Panera Bread 151 E Swedesford Rd, Exton, PA, 19341, US
Panera Bread company logo
Panera Bread
reviews & complaints
Panera Bread company logo

Panera Bread

151 E Swedesford Rd, Exton, PA, 19341, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:30 am - 9:00 pm
Tue
6:30 am - 9:00 pm
Wed
6:30 am - 9:00 pm
Thu
6:30 am - 9:00 pm
Fri
6:30 am - 9:00 pm
Sat
6:30 am - 9:00 pm
Sun
7:30 am - 8:00 pm
ComplaintsBoard
A
7:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Panera Bread - Your turkey, avocado, BLT sandwich at your Exton, PA location

Hi: I was in Rehoboth Beach, DE last weekend over President's weekend. I fell in love with Panera Bread, as it was close to my hotel. I went there 2 nights in a row and purchased the half sandwiches of Steak & White Cheddar on a roll and the Turkey, Avocado, BLT. Both were delicious. I also bought a smaller salad, which was great as well. This evening, since I am back home, I drove to your Exton, PA location to order the same meal as listed above. The steak & white cheddar was as it was in Rehoboth. However, the turkey, avocado, bacon sandwich was nowhere near what it should have been in comparison with Rehoboth's.

At Rehoboth, they used real Turkey and the bacon, you could see it and taste it, while on the toasted/bread roll. It was delicious, so much so, I went there twice. Tonight's sandwich was on some type of softer whiteish bread, it was some sort of turkey/chicken lunchmeat with "NO" taste. The bacon seemed fake too! What is going on? Please use the REAL Turkey moving forward.

Also, the chicken in the Caesar salad from this evening, had no taste and I could not tell if that was some sort of pressed meat as well. Your sandwiches and salads are not cheap, there is no reason to substitute what should be there, as I will never buy from you again after this experience. Had I not had these in Rehoboth, I would never have known the difference. However, there is a HUGE difference between your locations.

Patricia Wakefield
165 Appledore Drive
Downingtown, PA 19335
[protected]
[protected]@yahoo.com

Desired outcome: Desired outcome is lesson learned for me, that your locations are NOT all the same, yet you offer the same menu. My order # was 193378, 2/25/23 @ 6:25 pm for a total of $23.68

Read full review of Panera Bread
Hide full review
ComplaintsBoard
F
7:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Panera Bread - employs illegal mexicans

This company employs illegal mexicans to prepare your food.Taking away from work for us citezens. Not to mention this is A food service provided.That the customer pays alot of money. Also the employees are so dirty when they prepared the food and that is so unhealthy for customers.

Read full review of Panera Bread and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
P
P
pobarjenkins
Minneapolis, US
Send a message
Feb 15, 2011 4:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Do you have proof?

B
B
Brian in Seattle
Seattle, US
Send a message
Feb 14, 2011 8:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Oops, sounds like someone didn't get the job at Panera. Frankly, I wouldn't hire a pathetic, sniveling, whiner like you. You have no proof the people employed here are not here legally and until you do, you need to stop your libel.

L
L
Leoworkshopp
US
Send a message
Feb 14, 2011 8:43 pm EST

lol... wow... Mrs. Vega, it sounds you are Mexican by the name, and you should of never done nothing stupid to get fired. It sounds like you got Fired and you are really disappointed. Ha Ha ha... people really have nothing to really complaint about... You Mrs. Vega make me laugh. Get a new job and stop crying. GO COMPLAIN ON FACEBOOK or TWITTER ABOUT YOUR PROBLEMS

J
J
jsunchz
Mission, US
Send a message
Feb 14, 2011 8:08 pm EST

sounds like you have a grudge, you probably just need to move on.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.