Sheetz reviews and complaints 1
View all 1498 complaintsSheetz - Incorrect item sold
I was at Sheetz in Grove City pa today (11/22/2023). I ordered my lunch and proceeded to checkout. I was asked if I needed anything else, which I appreciated because I had forgotten to pick up a pack of cigarettes earlier today. When I ran my debit card and the cashier asked me if I needed my receipt I looked down to collect my cigarettes and drink and realized she had given me the wrong cigarettes. I asked politely if she would give me the correct ones. She refused and I slid the cigarettes back across the counter and said, 'then you can keep these'. I am not sure when Sheetz decided to change their policy regarding tobacco but I never even left the counter let alone the store and they would not give me the correct product nor would they refund my money.
Claimed loss: 1 pack Marlboro Menthol 100's
Desired outcome: the ball is in their court as far as compensation is concerned
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