Sheetz

I am writing as an avid sheetz coffee drinker so that hopefully there can be some sort of adjustment to your "policy".

I recently found out that I cannot tolerate dairy, specifically milk. So I've been using almond milk in my coffee.

On two other occasions I had asked someone if I could have some almond milk put in my coffee and was told no, so on an average day I have to pack almond milk to take with me to get my coffee on my way to work.

Today I had none, so I figured I would try MTO coffee. And expresso American sounded great until I got to the menu and I am not able to add milk. I asked someone behind the counter and they told me that it is the corporate policy to not allow you to add milk to hot Americano, but you can add milk to a cold brew.

I'm not sure I can possibly understand why this would be a policy and as a company who advertises their entire brand as made to order, I would sincerely hope that this could be changed.

It would also be great if there would be some consideration for those who are gluten or dairy sensitive considering how many people are these days.

Thank you for your time and consideration.

I'm a regular customer... Sheetz store on Scalp Avenue Johnstown, PA 15904. On the morning shift/afternoon one of your employees, Named Kim is very unfriendly. I do not know her personally... She makes coming to Sheetz unpleasant. I do not like when she cashes me out. Very unfriendly every time. No hello, always an attitude. All your other employees are very friendly. I gave Kim a lot of chances I understand sometimes we have a bad day. She is like this everyday. Today I'm having a coffee she was wiping the counters down when I came back there were still rings from drinks I wiped them off. I have been coming here for years. She has an attitude. Maybe she has gotten to comfortable. Sincerely, Sandra Morrison

Today I ordered 2 hot dogs with chili, cheese, and onions and whoever made my food didn't put the chili on it. Also a couple days ago I ordered a salad from the same Sheetz and whoever made it put chips in my salad when I didn't order chips. What can be done about this because I am really upset about this? The workers there should really start paying attention to the orders that come in better.